Privacy Policy

Protecting your privacy is our top priority at Manafeth Mobility Solutions. We are committed to providing a secure and reliable service that complies with relevant data protection laws. When you visit www.manafethme.com or order with us, you can be assured that your data is handled in the most secure way possible. We use Secure Socket Layering (SSL) technology to encrypt all the information you share, ensuring your details are safe from unauthorized access. This Privacy Policy outlines the type of data we collect, why we collect it, and how it is securely stored and processed.

Who We Are

Manafeth Mobility Solutions is registered in the UAE and located in Office 350, Dubai, UAE. We take pride in offering a wide range of mobility products for sale and rent, with delivery available across the UAE through our website, www.manafethme.com.

For any inquiries related to data protection, feel free to reach us at:

Address:

Office 350, School Business Park. DIP1, Dubai, UAE
FNC Warehouse building # 6, Warehouse # 7, DIP 2 Dubai UAE
Email: info@manafethme.com

The Data We Collect and Its Purpose

We collect personal information such as your name, address, contact details, and payment information to process your orders and provide you with tailored services. We need your National Insurance number and benefit information to better assist you through our “Here to Help” service.

Comments Section

We collect the visitor’s IP address, browser user agent, and the information they leave in the comment section. 

Social Media Uploads

When uploading images to our website, please make sure they do not contain embedded location data (EXIF GPS). Visitors can potentially download and extract location data from posted images. To protect your privacy and security, it is advisable to remove any sensitive metadata before uploading.

Card Details

Your payment security is important to us. We protecat your card details using Advanced Encryption Standard (AES), meaning your full card number is never stored in any accessible format. For added privacy, during payment processing, our team can only see the last four digits of your card.

We treat your data with the utmost care, ensuring it’s stored securely and accessed only by qualified staff members who are committed to keeping it safe.

Our Legal Basis for Data Collection Includes:

  • To serve our valid business interests, including improving, promoting, and delivering our services.
  • To fulfill contractual commitments, including responding to inquiries.
  • To keep up with legal requirements.
  • To optimize our website’s performance and resolve issues.

Cookie Usage

Our website uses cookies to improve your browsing experience. These small files store information that helps the website respond to you personally. Cookies do not store any sensitive information such as your payment details or address. Most browsers accept cookies automatically, but at manafethme.com, you can adjust your settings to decline them. Please note that disabling cookies may limit your access to various features on the site.

We use cookies for:

  • Functionality: Some cookies are mandatory to ensure the website works smoothly.
  • Performance: These cookies improve site speed and security.
  • User Experience: Cookies store user preferences, eliminating the need to log in repeatedly.
  • Improvement: Cookies help us track how visitors use our site so we can improve its functionality.
  • Third-Party Services: We use trusted third-party cookies, like Google Analytics, to understand site usage. These cookies do not store personal information.

Data Storage and Security

We take your data security seriously and have developed strong security measures to protect it. From physical safeguards to electronic protocols, we have put robust measures in place to block unauthorized access or disclosure of your information.

Your payment details are encrypted using Advanced Encryption Standard (AES), ensuring that even our staff cannot access your sensitive data. We safeguard your personal information only for as long as necessary, to continue providing you with the best service.

Sharing Your Information

To provide a smooth, hassle-free service, we share some of your information with trusted partners, such as payment facilitators, insurance firms, credit providers, and couriers. We may also share data with government bodies or law enforcement if it is legally required. However, rest assured, we will never sell your personal information to third parties for marketing purposes.

External Links

Our website may include links to other sites for your convenience. Please be aware of those links, we are not responsible for how those websites handle your data. We advise you to review their privacy policies before sharing any information.

Restricted Access for Children

Manafeth’s website is not designed for children under the age of 18. We are committed to protecting children’s privacy and will never intentionally gather information from anyone under 18 without verified adult consent. If you are under 18, please abstain from using our websites and do not share any personal information.

We will delete the information if we find user under the age of 18 has provided personal data without parental consent. If you suspect that we have unintentionally collected information from a child, please contact us immediately at info@manafethme.com.

Your Rights

You have the right to:

  • Request details of the personal data we hold about you.
  • Ask us to correct or update any erroneous or outdated information.
  • Request the deletion of your data in specific circumstances.
  • Restrict the processing of your data while keeping it for your benefit.

If you wish to exercise any of these rights, please contact us: 

  • Via phone at +971-52852-6319 or +971-56-4022050
  • Email us at info@manafethme.com, or 
  • Or Write to: Office 350, School Business Park. DIP1, Dubai, UAE

Protecting Your Information

Your privacy is a top priority, and we are devoted to securing your Personal Information. We have implemented physical, electronic, and administrative measures to protect your data, including encryption, strong passwords, and firewalls. However, no security system is absolute, and we cannot guarantee that data loss, theft, or unauthorized access will never occur.

If you suspect any issue or mishap involving your Personal Information while in our custody, please notify us immediately at info@manafethme.com. Your awareness helps us maintain a secure environment.

We reserve the right to modify this policy at any time. Any changes will take immediate effect once posted on our website.

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